Find Jobs

Business / Technical Analysts – Melbourne, AU

Website Union Innovation Hub Union Innovation Hub

Union Innovation Hub

Business / Technical Analysts – Melbourne, Australia . The Union Innovation Hub (Hub) is looking for junior to mid-level Business and Technical Analysts.

The Hub, powered by the ACTU, is working with Unions across Australia to provide systems, training and mentoring on digital innovation to assist with membership retention and recruitment strategies, with a goal of growth in the sector.

We are after someone able to develop user requirements, configure the CRM accordingly, and support clients across the union movement to get the most out of the system through training, guidance materials and mentoring.

Business / Technical Analysts – Melbourne, Australia

We are currently looking for junior to mid level Business and Technical Analysts to assist us with:

  • Requirements gathering and documentation
  • the roll out of CRM implementation
  • CRM configuration and customisation
  • System testing
  • Project support
  • Report and Dashobard design and creation
  • Marketing automation
  • Digital marketing strategy
  • Training and mentoring

Business / Technical Analysts. Key selection criteria 

  • Strong skills and experience in systems analysis and capturing, understanding and analysing user requirements, preferably in a membership-based organisation.
  • Track record in configuring software systems and working with developers to implement business requirements.
  • Skills using a wide range of technology and the curiosity and expertise to learn a new CRM and be a leading participant in a CRM community.
  • Proactive and strong problem-solving skills.
  • Ability to juggle competing demands and work to tight deadlines.
  • Excellent oral and written communication skills.
  • Experience with agile software development methods.
  • Highly developed interpersonal skills, including a good comprehension of non-technical user needs.
  • Knowledge and experience of using the iMIS platform (desirable).
  • Formal training and/or relevant qualifications in IT (desirable).

The Hub offers an attractive salary commensurate with skills and experience.

For a confidential discussion about the role please contact To apply for the role, please provide a covering letter and a CV

Business / Technical Analysts. Seniority Level

Entry level


  • Non-profit Organization Management
  • Information Technology & Services

Employment Type


Job Functions

  • Business Development
  • Sales

Business / Technical Analysts – Melbourne, Australia

To apply for this job please visit

Share this post with your friends, and Join our community on Telegram