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Customer Service Representative – Kuwait City

Website Petzone Petzone

Petzone

Customer Service Representative – Kuwait City.  deal directly with customers either by telephone, electronically or face to face

* respond promptly to customer inquiries, handle and resolve customer complaints

* obtain and evaluate all relevant information to handle product and service inquiries

* provide pricing and delivery information

* perform customer verifications

Customer Service Representative – Kuwait City

* keep records / follow up of customer interactions, emails and handle cash and other forms of payment transactions

* direct requests and unresolved issues to the designated resource

* record details of inquiries, comments and complaints &  details of actions taken

* prepare and distribute customer activity reports

* maintain customer databases

* Ensure that each Customer receives outstanding guest service by providing a guest friendly environment

Seniority Level

Associate

Industry

  • Retail

Employment Type

Full-time

Job Functions

  • Customer Service

Customer Service Representative – Kuwait City

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