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Customer Service Specialist – Al Khobar, Saudi Arabia

Website Fresh Fish KSA Fresh Fish KSA

Fresh Fish KSA

Customer Service Specialist – Al Khobar, Saudi Arabia. We are hiring a Customer Service Representative to manage customer queries and complaints.

Customer Service Specialist – Al Khobar, Saudi Arabia

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • Saudi Females.
  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Seniority Level

Entry level

Industry

  • Fishery

Employment Type

Full-time

Job Functions

  • Customer Service
  • Information Technology

Customer Service Specialist – Al Khobar, Saudi Arabia

To apply for this job please visit www.linkedin.com.

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