Desktop Engineer needed in Australia. $70-100K. Description:
Schedule: Full-time
Shift: Standard
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Desktop Engineer needed in Australia.
Why this role matters
We currently have a permanent position for an experienced Senior Desktop Engineer to join our EUC team supporting the ICT services for our client.
This is an operational on-site role with expertise required in WMWare VDI, Windows10 and Office365 supporting approx. 6000 Desktop Users.
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What you’ll be doing
Provide 2nd and 3rd level support and resolution within the EUC Team
Efficiently work through the Incident Management System ensuring KPI’s are met or exceeded
Undertake maintenance and administrative activities
End-to-end management of incidents and requests within the EUC team
Be accountable for own technical work and project management activities
Build strong relationships with stakeholders including team members, managers, application specialists, vendors and customers at all levels of business
Participate in and promote a culture of customer excellence within the EUC team
Ensure the EUC team undertakes activities in accordance with the ITIL service management framework.
We’ll also need to see these on your CV
More: Jobzey
Desktop Engineer needed in Australia.
Essential
Windows 7 and Windows 10 enterprise level management;
Experience supporting windows 10 and office 365 migration for a large organisation;
Office 2010 and Office 365 enterprise level management;
VMWare VDI management experience;
Understanding of software deployment technologies;
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Understanding of infrastructure (DHCP, DNS, and Exchange) and networking (IP Addressing, routing, network topologies etc.);
Excellent troubleshooting skills with a proven record of managing large scale technical issues;
Work closely with vendors on technical issues;
Writing and updating process and technical documentation relating to the role; and
The ability to lead on a specific deliverable of a small/medium scale project or implement smaller less complex projects.
Desktop Engineer needed in Australia. Preferred
User Profile management experience in particular VMware User Environment Management
Imprivata or other SSO experience
Experience working within healthcare
Familiarity with Packaging technologies ideally VMWare App Volumes
Desktop Engineer needed in Australia. Technical skills
SCCM
Able to create Group policies and troubleshoot.
Knowledge and experience of building a Standard operating environment
Strong knowledge of the ITIL framework
Why choose us?
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BT is a global multinational organisation that has been operating in Australia for 30 years. In Australia, we deliver cyber security, machine learning, data science analytics and visualisation, big data engineering, cloud computing, data networking, and the full life cycle of software engineering.
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.
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