IT / Tech Coordinator (Team Admin) – Kuala Lumpur, MY. The IT / Tech Coordinator (Team Admin) will be supporting all the Technical teams and personnel across the International Warner Bros Technology offices.
Liaising with various dispatch 3rd parties to ensure that Incident tickets have been raised, an engineer has been dispatched and the issue has been resolved.
IT/ Tech Coordinator (Team Admin). Essential Job Functions
Arrange visits for 3rd party IT Technicians to attend Warner Bros. offices to carry out IT installs.
- Produce concise reports on incidents and ensure all assets are logged and tracked.
- Arrange for ad-hoc procurement for various teams across the International offices. Track and report on the delivery of the procured items.
- Act as the focal point for the processing of enquiries by telephone, email or in person, by monitoring, filtering and flagging urgent correspondence.
- Take and relay messages and where possible, resolve queries etc.
- Create shopping carts, goods receipt notes and other financial transactions in the SAP system, tracking and ensuring the delivery of purchases.
- Maintain business contact lists.
IT / Tech Coordinator (Team Admin). Person specification:
- A solid and proven background in administration is required including dealing with various third parties working in a busy environment.
- Experience of working under pressure and to deadlines.
- Experience of working flexibly to support a large team with competing needs.
- Experience of managing complex information and administrative procedures using IT applications.
- Strong written and verbal communication skills in English.
- Able to communicate fluently in Mandarin or Cantonese preferred.
- Excellent interpersonal skills, particularly oral and written communication skills.
- Ability to prioritise and manage multiple demands & attention to details.
- Should have a sound grasp of Microsoft Office, Outlook, Word and Excel.
- Good team player.
But wait, there’s more!
- Part of the WarnerMedia family of powerhouse brands.
- Cool benefits such as Summer Fridays.
- More Fun, Less Fear, All In Culture.
All applications may be considered for other suitable positions within the WarnerMedia Group.
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