Localization Project Manager – Toronto, Canada

Localization Project Manager – Toronto, Canada. The Project Manager is responsible for the entire life cycle of all projects assigned to them and serve as a single point of contact/accountability.

Position Summary:

The position of Project Manager is a key player at TransPerfect Translations. Project Managers execute all projects from start to finish and serve as a single point of accountability for their successful completion.Localization Project Manager

The Project Manager is responsible for the entire life cycle of all projects assigned to them and serve as a single point of contact/accountability.

        Localization Project Manager – Toronto, Canada

Position responsibilities:

·      Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executive to modify/correct project instructions/parameters as needed

·      Coordinate with Account Executives to educate/advise clients regarding the best way to accomplish their goals for individual projects – potentially contacting clients directly

·      Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed

·      Use Computer Assisted Translation tools whenever possible to maximize consistency and profitability

·     Localization Project Manager. Use appropriate reference materials/glossaries as needed to maximize consistency and quality

·      Communicate any issues/problems/delays/additional information to Account Executive on an immediate basis and work to troubleshoot any issues that arise

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·      Effectively liaise with other departments that are essential parts of project workflow (for instance, Quality Managers, Desktop Publishing, etc.)

·      Perform a Final Eye quality check and issue a Quality Score for the Quality Manager prior to sending a job out

·      Return completed project to Account Executive on time or early

·      Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes

·      Establish and maintain working relationships with contract linguists located around the world: Consistently give both positive and negative feedback; File Corrective Action Forms as needed for substandard work performed and work with QA to impose appropriate financial sanctions in those cases

·      Investigate/resolve client complaints, problem solve and work with QA/Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated

·      Based on management approval, be involved with training of new employees/Account Executives, as needed

·      Based on management approval, attend trade shows/conferences/client meetings, as needed and/or execute sample jobs and/or projects with a higher level of complexity/difficulty

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·      Work to understand and be knowledgeable about your clients as well as your vertical, including current events, business trends and industry leaders

·      Make recommendations to your manager on ways to improve any processes, etc. as part of TransPerfect’s commitment to continual improvement

·      Provide assistance to others when able and as needed

·      Localization Project Manager. Perform other special projects or duties when required.

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Essential skills and experience required:

·      Localization Project Manager. Requires Bachelors Degree

·      Excellent communication skills (both written and verbal) in English

·      Ability to effectively multitask in order to simultaneously execute multiple projects

·      Exceptional problem solving/critical thinking skills

·      Ability to maintain professionalism in all situations, especially under tight deadlines

·      Ability to maintain professionalism, focus and result-orientation under pressure and tight deadlines

·      Satisfactory results on company tests

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Valued but not required skills and experience:

·      Localization Project Manager. Prior translation industry experience

• ·      Fluency in a foreign language