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Manager Customer Programs – Amazon – London, GB

Website Amazon Web Services (AWS) Amazon Web Services (AWS)

Amazon Web Services (AWS)

Manager Customer Programs – London, GB. Amazon Web Services (AWS) .We are looking for a Customer Programs Leader who has strong organizational and communication skills, is hands-on, detail-oriented and adept at communicating complex information in a clear and easy-to-understand way.
Description

Position is based in UK (preference)
Manager Customer Programs – Amazon – London, GB
Are you a driven, talented, and experienced leader who is passionate about playing a high impact and key role to drive the go-to-market strategy for AWS?

We are looking for a Customer Programs Leader who has strong organizational and communication skills, is hands-on, detail-oriented and adept at communicating complex information in a clear and easy-to-understand way.

Manager Customer Programs – Amazon – London, GB

Reporting into the Head of EMEA Strategic Programs, you will have the exciting opportunity to help shape and deliver on a strategy to build mind share and broaden AWS’ use.

In this role, you will lead a team of experienced Program Managers focused on developing a deep understanding of our customers and developing capabilities for our field team that will create the most positive impact for the customers and for the business in EMEA.

You will need to collaborate effectively with internal stakeholders such as Sales Operations, Business Development, Finance, Marketing, Leadership team and cross-functional teams.

You will play an integral role in addressing challenges, implementing new solutions, identifying new opportunities to continuously develop initiatives that are scalable, and delivering successfully against high standards.

You will have to lead, build and develop a diverse and high performance team that will deliver the best experience for customers (internally and externally).
The right candidate has successful experience in leading a program management/GTM function as part of a global organization, possesses strong business acumen, broad leadership skills, and exceptional writing and communications skills.

You will also demonstrate a proven track record of simultaneously driving multiple priorities, a customer-focused approach, affinity for a fast paced entrepreneurial environment, and a strong sense of ownership.

Manager Customer Programs. Roles and Responsibilities

  • Contributes to the development and execution of strategic and growth initiatives across EMEA customers’ cloud adoption life-cycle
  • Work with leaders across the business to provide a data-driven and programmatic approach that would inform GTM and the development and/or evolution of strategic programs
  • Create mechanisms that help accelerate account growth and provide consistent metrics across the organization
  • Implement and share best practices across the organisation and with worldwide counterparts
  • Continuously refine and optimize programs to adjust to customer needs and ensure positive impact on the business
  • Set a vision to grow the function and incubate new programs
  • Prepare and deliver business reviews to the senior management team regarding progress, impact and roadblocks to program deliverables
  • Instil and maintain a positive culture in the organization that inspires performance and achievement

Manager Customer Programs. Basic Qualifications

  • BS/BA degree or equivalent experience with a minimum of 10+ years of professional experience managing and/or directing complex programs and/or GTM initiatives; OR master’s degree and 5 years of experience, or an equivalent combination of education and experience.
  • Significant experience in technology related management, business development, GTM strategy
  • Experience working with and leading high-performing teams in complex project execution
  • Strong understanding of program management, stakeholder and risk management, and a proven track record of taking ownership, leading large scale programs, and influencing results
  • Excellent writing, communications and program management skills with a proven track record of writing and presenting to a wide range of audiences.
  • Ability to coach and motivate team members with a variety of tenure and professional experience

Manager Customer Programs. Preferred Qualifications

  • MBA degree is a plus
  • Ability to multitask and manage multiple projects – work prioritization, planning and task delegation
  • Ability to effectively work with a variety of organizations, management levels, cultures, and personalities
  • Ability to work independently, partner cross-functionally, and be self-motivated in a fast-paced and rapidly changing technology environment
  • Innovative and self-directed
  • Understanding of cloud technology, AWS services and their relevance to the enterprise and industry workloads

Manager Customer Programs – Amazon – London, GB

CompanyAmazon Web Services (AWS)AWS EMEA SARL (UK Branch)
Job ID: A1155389

Seniority Level

Mid-Senior level

Industry

  • Computer Software
  • Information Technology & Services
  • Internet

Employment Type

Full-time

Job Functions

  • Business Development
  • Information Technology

Manager Customer Programs – Amazon – London, GB

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