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Quality Manager Jobs – Muscat, Oman. Best Job #101

Website Oman International Hospital Oman International Hospital

Oman International Hospital

Quality Manager Jobs – Muscat, Oman. This role is involving an oversight and responsibility over all quality, risk management and patient safety related activities within the organization.

Quality Manager Jobs – Muscat, Oman

Job Summary

  • This role is involving an oversight and responsibility over all quality, risk management and patient safety related activities within the organization.
  • Directs the efforts of all the performance improvement initiatives to ensure overall compliance with all regulatory standards of the Ministry of Health-Oman and other agencies.
  • Shall works with clinicians and administrators to improve overall patient safety and systems-level outcomes.
  • Responsible for the facilities quality, patient safety and risk management programs with an emphasis on patient safety, and harm reduction.
  • Supports, promotes and encourages a culture of safety throughout the organization.

Quality Manager Jobs

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Duties and Responsabilities

  • Promotes the mission, vision, and values of the organization
  • Knows and practices the prescribed philosophy, purpose, policies, and standards
  • Facilitates alignment between improvement initiatives and the organizations strategic plan; directs the day-to-day execution of the strategies and tactic necessary to successfully improve the outcomes and results of the organization.
  • Responsible for maintaining the facilities system-wide Quality program; to include data collection, aggregating and analyzing data, maintaining policies and procedures and reporting to administrators, Medical Staff and the Board.
  • Works closely with Clinical and Non-Clinical teams for improvement on key performance indicators, designs processes for new initiatives, services and other targets identified by the Hospital leadership.
  • Serves as an internal consultant to administration, staff, and physicians in the areas of regulatory, process improvement, performance monitoring, and statistical analysis.
  • Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, patient safety, costs, revenue, productivity, efficiency, employee and physician satisfaction, and process reliability.
  • Coordinates, manage and reports Core Measures, and meaningful use measures and other quality metrics as assigned.
  • Collects and reports data for the facility.
  • Organizes all Quality Management meetings, maintain minutes and makes recommendations to the committee based on best practice and current regulatory standards.

Quality Manager Jobs

  • Conducts internal audits and risk analysis as determined by the Quality Management Committee.
  • Participates in nursing and physician peer review processes and chart reviews, as necessary.
  • Manages and support physician peer review processes by ensuring the collection and analysis of data for provider FPPE/OPPE, scorecards, quality metrics, etc.
  • Analyzes all assigned areas for opportunities of improvement and makes applicable recommendations for process, system, procedure, and operational changes to improve healthcare value and quality ie: Core Measures, Hospital Acquired Conditions, etc.
  • Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, efficiency, etc. using available information systems data. Where other data is necessary but not readily available, will design and implement appropriate data collection. Uses data from appropriate external sources, including comparative databases.
  • Manages performance improvement projects, flow and alignment to assure milestones and key performance indicators are met within defined parameters. Documents the results of projects and submits other documentation as requested.

Quality Manager Jobs.

  • Participates in the Grievance Committee and works with department leaders to resolve investigations within the incident reporting system.
  • Evaluates and documents the effectiveness of the quality management system.
  • Ensures organizational adherence to all standards and regulatory requirements.
  • Designs, coordinates and maintain various aspects of the patient safety and risk management programs for the Hospital.
  • Completes Report Form on each potentially compensable event and forward to the appropriate parties. Ensure completion of report form for Notice of Intents and Summons & Complaints. Maintain records and log in issues tracking system and keep administration informed of occurrences.
  • Review, investigate and analyze incidents for risk and adverse event identification, loss prevention and claims management purposes, including both potential and actual patient injury. Recommend interventions which will enhance the safety and well-being of patients, staff and organization at large.
  • Mobilizes departmental or administrative support to address unresolved high-risk practices.
  • Collaborates and coordinates with administrators and other departmental leaders on all patient safety/ risk management issues.

Quality Manager Jobs. Other functions/duties

  • Complete annual performance evaluation for self and employees and implement plans of correction when needed.
  • Manage a departmental budget; leads cost efficient and effective operations, creates plan of correction for any operating expenses.
  • Use problem-solving and conflict resolution skills to foster effective work relationships with team members.
  • Maintain required competencies for self and all employees within the department.
  • Pursue professional growth and participates in a professional organization.
  • Any other duties consistent with the role and grade of the post

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Quality Manager Jobs. Job Requirements


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  • Bachelor’s degree in nursing/ Master’s degree in nursing, healthcare administration, or a similar field of study with a strong analytical base is required.


  • A minimum of Five (5) years’ experience in a hospital facility required, Quality/Risk leadership experience.

Quality Manager Jobs. Competencies & Skills:

  • Knowledge of Quality assurance measure standards and regulations.
  • Skill in organizing and prioritizing workloads to meet deadlines.
  • Ability to develop policies and procedures.
  • Ability to teach and evaluate clinical performance.
  • Knowledge of system process analysis, quality/process improvement techniques, design, and integration, at a level of complexity associated with integrating processes across multiple departments of an organization.
  • Possess a level of analytical ability to problem-solve, evaluate, plan, and direct process improvement projects and benchmarking activities for all clinical and non-clinical departments.
  • Ability to compile, code and categorize, or verify information/data.

Quality Manager Jobs.

  • Strong organizational and interpersonal skills.
  • Ability to determine appropriate course of action in more complex situations.
  • Ability to work independently, exercise creativity, and maintain a positive attitude.
  • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • Ability to complete work assignments accurately and in a timely manner.
  • Ability to communicate effectively, with excellent verbal and written communication skills.
  • Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

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Seniority Level

Mid-Senior level


  • Hospital & Health Care

Employment Type


Job Functions

  • Quality Assurance

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