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Senior/ IT Executive (Operation Support) – Singapore

Website WATSONS SINGAPORE WATSONS SINGAPORE

WATSONS SINGAPORE

Senior/ IT Executive (Operation Support) – Singapore.  Work in a team environment to support the systems and networks for the Company, and manage day-to-day administration and operational tasks to support business operations.

  • Work closely with business users in all Change Request which includes gathering change requirements, documenting system requirement definition, testing and implementation
  • Provide service desk logging and support for all incident calls related to software applications under his/her responsibilities. Operation Support

Senior/ IT Executive (Operation Support) – Singapore

  • Responsible in managing project development from beginning to end to ensure smooth system implementation for new business initiatives
  • Ensure compliance and consistency of application standards and procedures
  • Assist in project management of new hardware/software driven by business initiatives
  • Ensure proper project documentation
  • Support store system operation on rotating shift
  • Be responsible for in-house systems daily operations, PC & Laptop Level 1 troubleshooting and POS / Store systems management
  • Work closely with Level 1 Helpdesk Team and Business Users on issues reported, follow up closely with Business Users to ensure is resolved effectively and in a timely manner. Operation Support

Education & Experience

  • Diploma / Degree in Computer Studies
  • Minimum 1-5 years of relevant working experience
  • Experience in retail industry is preferred
  • Experience in system integration is preferred
  • Experience in IT admin and asset management

Personal Attributes

  • Highly organized and adaptable, self-motivated
  • Good team lead and player with initiative and a high level of drive
  • Meticulous & Resourceful
  • Commercial focused

Human Resources Manager Degree – Singapore

Seniority Level

Executive

Industry

  • Retail
  • Consumer Goods
  • Information Technology & Services

Employment Type

Full-time

Job Functions

  • Information Technology

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