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Customer Service Executive – Dubai, UAE

Website Caparol Arabia Caparol Arabia

Caparol Arabia

Showroom Customer Service Executive – Dubai, UAE. The ideal candidate will be an excellent multitasker with a flair for customer service.

Must be able to work under pressure and be able to stay focused. He/she should be well organized, maintain high level of accuracy and pay attention to details.

Showroom Customer Service Executive – Dubai, UAE

Job description:

  • Attend to walk-in customers in the showroom, provide them with correct information about the products and services, pricing, and convert them in to sales.
  • Promote new & innovative products and latest product/colour trends from the showroom counter.
  • Build strong customer relationships and ensure prospective and existing clients are retained by coordinating with Sales / Supply Chain / Credit Department.
  • Coordinate sales via processing orders, quotations, delivery notes, invoices on SAP system.
  • Monitor and review price variances on LPOs in comparison with quotations.
  • Maintain updated database and analysis of walk in customers.
  • Provide administrative support such as preparation and maintenance of documentation as needed for the Sales department.


  • Bachelor’s Degree with 1 – 3 years’ experience in Showroom Customer Services/Sales Coordination within Paint/Interior Design industry would preferable.
  • Experience in ERP system preferably in SAP R3.
  • Having UAE driving license will be an added advantage.
  • Excellent oral and written communication skills is a must. Ability to speak in Arabic / Hindi will be an added advantage.
  • Adept in Microsoft Office (Outlook, Excel, Word, etc.)

Seniority Level

Mid-Senior level


  • Building Materials

Employment Type


Job Functions

  • Customer Service
  • Sales
  • Business Development

Showroom Customer Service Executive

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