Technical Solutions Engineer, UK – Remote

Technical Solutions Engineer, UK – Remote – United Kingdom.This position reports to our United Kingdom based offices; however, it is a remote position for an ideal candidate working and living in Switzerland

Summary

Provides front-line technical support for our software products.

Technical Solutions Engineer, UK – Remote – United Kingdom

Duties and Responsibilities

• Provides front-line technical support for applications team
• Provides front-line technical support for end users
• Conducts software testing, installation, and un-installations
• Troubleshoots IT related issues
• Manages software and database migrations
• Advises customers on hardware and software configurations and implementation
• Provides support for employees for in-house technical issues.

Minimum Requirements

• Bachelor’s degree (or eqivualent) in Information Technology, Computer Science, or equivalent field.
• Valid Passport for International Travel
• Bi-lingual in English and either French or German
• Self-motivated and able to work in both individual and small-team environments
• Avid problem-solver who can think both methodically and, on your feet, simultaneously
• Interpersonal, written and verbal communication skills
• Experience with Windows and Windows Networking
• Experience in customer-facing roles

Location

This position reports to our United Kingdom based offices; however, it is a remote position for an ideal candidate working and living in Switzerland

Working Conditions and Physical Effort

• No, or limited physical effort required
• No, or limited exposure to physical risk
• Work is normally performed in a typical interior/office work environment

Last Revision: October 11, 2019